Customer Support

Contact Suppliers

A、What is the price or other details of the product that I want to buy?

Method 1: Search product at, find the product and you'll see product price, color, etc. You can also contact supplier directly for more details.

Method 2: If you in negotiation with supplier, check supplier's contact information in your message center and contact supplier for product details.

B、How can I find the supplier's contact information?

To check supplier's contact info(email, phone NO., fax, etc.), please search for the product first, find the product preferred, and click the supplier's company name to its minisite (online shop).

Click Contact to check the supplier's contact info.

C、How do I contact suppliers?

Scene 1: If you have not found the supplier yet

Please first search product, and you will see many suppliers with the product you want. Find the product and click 'Contact Supplier' or 'Leave Message' to negotiate with supplier.

Scene 2: If you have found the supplier.

Click the supplier's company name to its minisite, click Contacts to check its contact info.

Also, you can go to Contacts, find the supplier and check supplier's contact method.